Frequently Asked Questions

Top Questions

Members can either visit the website (subskryb.com) or use the SUBSKRYB app to select a subscription tier to suit their needs and budget. Using the mobile-app or website, qualified SUBSKRYBers can then select their choice of vehicle by sorting through categorical options provided.

The interface is very user-friendly and showcases a large fleet of dealership-quality, luxury cars. Our goal is to make sure all members have the perfect car for every occasion.

What is included in a SUBSKRYB subscription package? 

As a SUBSKRYBer, you will have access to your selected tier’s unique fleet — plus insurance, maintenance, add-ons and more. Let us take care of all the minor details so you can focus on driving.

What vehicles are included with SUBSKRYB?

SUBSKRYB offers vehicles from a variety of high end brands. Inventory available to a SUBSKRYBer will be dependent on their selected tier. The SUBSKRYB fleet is always changing and evolving to bring members the best vehicles for every lifestyle.

With our mobile-app you’ll select the category of vehicle which suits your needs, and leave the rest to us.

You can also give us special requests. More seats? Extra luggage room? Special date night? Certain brands or models? We’ve got you covered. We listen and learn. .

Vehicles are all from current and previous model years. Each vehicle is cleaned before and after it goes to a member. We make every booking feel like you are getting into a new vehicle.

Signing Up

Visit the website (subskryb.com) or download SUBSKRYB in the iOS or Google Play app store. Visit here to send yourself an SMS download link. Follow the instructions to create an account. You will need to provide a credit card, select a car and follow our profile verification process. We will verify your information and check your driving history. We may need to speak with you during that process. In most cases, we can approve an application within one business day.

You’re eligible to apply for a subscription if you are over the age of 21, hold a valid G  driver’s license (or international equivalent), and are able to provide a clean driver’s abstract through our profile verification process.

Today, SUBSKRYB is live in Toronto, Ontario. If you’re outside of the GTA, sign up for news and updates and we will let you know when we arrive in your city.

Everyday Usage

We do allow pets in the vehicles, but they must be transported in a crate. It is better for the car and safer for your furry friend!

The majority of vehicles are equipped with a mid to high-end trim package. We cannot guarantee the availability of certain options.

While we require a minimum of 24-hours notice, we recommend booking at least a few days in advance. This will increase the likelihood that we have your preferred vehicles available.  Need something for the weekend? Or booking a vacation? Don’t stress, go ahead and book your car too.

First, make sure that everyone is safe, get your vehicle to a safe place, exchange information with the other parties and notify the police. Once the situation is stabilized, call us at 1-289-514-2555. We will arrange a replacement vehicle and handle everything with respect to the vehicle involved in the incident.

Our goal is that you will never have to worry about maintenance or repair issues. If something unforeseen occurs, use the SUBSKRYB app to notify us and we will get you back on the road.

Pricing & Payment

A valid credit card is required during sign up. Your payments will begin upon taking delivery of your vehicle. Yearly plans are charged upfront whereas for other plans, payments will be charged on a monthly basis, or daily in advance up until your subscription end or renewal date. Any additional charges for gas, damages, fees/tolls, or upgrades will be charged as soon as they arise.

SUBSKRYB is a weekly and  monthly subscription service. Pay for the first week and give it a try. If you like it, your subscription will renew automatically every week after the first period. If you ever want to cancel, just let us know a minimum of 1 week prior to the end of your current billing cycle and we will cancel your subscription at the end of your billing cycle. There is no fee to cancel.

Terms Of Use

SUBSKRYB is committed to delivering vehicles that are in excellent condition. To that end, we ensure that the vehicles are properly maintained and driven responsibly.

Yes, we expect our members to take care of SUBSKRYB vehicles as if they owned them. Please drive responsibly, keep your vehicle clean, and let us know of any minor dings or spills via the SUBSKRYB app immediately to avoid any penalties.

We want to ensure the best service and safety for all of our members. To do so, we keep track of various data points to record vehicle and driver history. For more information on terms of use, please reference the SUBSKRYB Privacy Policy.

Yes, eligible drivers may be registered as Secondary Drivers and be added to the member’s account and insurance. All secondary drivers must pass our screening process to be validated to drive our vehicles. There is no limit to the number of secondary drivers on your account, as long as they meet our eligibility requirements. Failure to declare secondary drivers can result in the account being suspended and/or terminated.

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